5-September 2010

Customer Testimonials

  • Informal, open, tailored for Legal and to the point.

    Malcolm Wood, Company Secretary and General Counsel

    The Standard Life Assurance Company

  • We believe that Positively Legal under Murray Mathieson's direction provided an exceptional development opportunity for our senior associates. We have retained them to continue their excellent work with us.


    Customer case study for more .......

    Jim Hever, Head of Client Development Centre

    Addleshaw Goddard

  • We used Positively Legal to assist us with our strategic business planning for 2006/2007. Murray Mathieson worked with all of our partners and associates to understand the department and our goals for the year, and helped us put together a business plan to deliver our ambitions. Everyone at Morton Fraser who worked with Murray was extremely impressed with him, both as to his enthusiasm and his positive input.

    The business plan has assisted us immeasurably with progress this year - the value Positively Legal has added far outweighs the cost of the external input.

    Jonathan Seddon, Divisional Manager, Commercial Property

    Morton Fraser LLP

  • I cannot stress enough how important my attendance at the Positively Legal workshops has been. It has fundamentally changed the way I approach my job, viewing it much more from a business perspective.

    Phil Emery, Associate

    Hill Dickinson LLP

  • Positively Legal worked closely with our UK legal and procurement teams to re-engineer the way NAGE selects and manages its external legal advisers. We were very impressed with the quality and innovative nature of the input, which has helped to deliver an effective, focussed and user-friendly supplier management process.

    Lesley J Burns, Deputy UK General Counsel, UK Legal

    National Australia Group Europe Limited

  • Our focus on strategy and business planning has benefited immeasurably as a result of Positively Legal’s techniques. Murray is excellent at helping us to identify strengths and weaknesses as partners and as a firm, then facilitating change to improve the way we work as a firm.

    Aileen Low, Partner

    Morisons LLP

  • Positively Legal provided excellent training for the litigation group in our Scottish offices. In an innovative move Murray Mathieson gathered together both fee earners and business support people in the group and delivered a well - structured programme on 'The Internal Market'. This raised awareness of the importance to a litigation group of referrals from within the firm, leading to a hugely beneficial change in the group's approach to internally generated business.

    Amber Moore, Head of Development

    DLA Piper LLP

  • The advantage of using Positively Legal is that Murray fully understands our marketplace, having been there himself. This gives real credibility when working with lawyers. The other main benefit is that Murray's in house experience means he knows the client perspective extremely well and uses his knowledge to look at both sides of the relationship.

    Gillian Gilthorpe, Director of Business Development & Training

    Muckle LLP

  • Murray is well versed in the challenges and practicalities facing in house lawyers…..and helps to find practical solutions.

    Diane Campbell, Head of Legal and Administrative Services

    East Dunbartonshire Council

  • We continue to be delighted by the approach, understanding and delivery of Positively Legal, who have provided a complete range of services to Microsulis from assisting in the recruitment and shaping of our in-house legal department, to providing specific support in both corporate and legal matters.

    Keith Williams, Company Secretary

    Microsulis Medical Ltd

  • Positively Legal is a resource unique in Scotland and Murray Mathieson must be one of our profession’s best kept secrets. He practices what he preaches, challenges assumptions, is well prepared and makes himself one of the team – this guy does call you every 3 months to see how things are going! He knows this business, its nuances and standards inside out, so when we have a training need on the service or face to face marketing side of our business we go straight to Murray – we don’t need to talk to anyone else. I’ve had more practical added value chatting to Murray on the stairs at the end of the day than I have had from a day with any other coach.



    Johnston Clark, Managing Partner

    Blackadders

  • Positively Legal has assisted MacRoberts with a number of training and development activities for the Firm's fee earners, including client care, cross selling and client development. In addition, Murray Mathieson has worked with some of our senior staff on coaching. The Company has provided high quality solutions to meet our business needs. Murray is extremely professional and is both customer and results focussed in his approach - a pleasure to work with.


    Alison McAdam, Human Resources Director

    MacRoberts

  • Positively Legal has introduced us to management techniques which have made us better leaders and communicators.

    Lesley Macdonald, Partner

    RSB Macdonald

  • Positively Legal assisted us in designing a tender process which we implemented in successfully appointing an external legal supplier. The firms which submitted tenders all welcomed the clear and concise nature of the tender documentation and the process all went very smoothly. The feedback and evaluation forms have proved a helpful tool in developing and improving our working relationship with the successful firm.



    Michael J. Scott, Secretary to Professional Affairs Board

    The Actuarial Profession

  • Highly recommended………..a genuinely innovative approach to client thinking, and the Handbook is very useful.

    Alistair Campbell, Partner

    Brodies LLP

  • McGrigors have worked with Positively Legal at a number of our Newly Qualified Conferences. Murray has delivered "Client, Communication and Cross Selling" sessions to our junior lawyers and feedback from our delegates has always been very positive. One delegate commented that, "Murray was really enthusiastic and the content of the session was extremely relevant to my day to day work."

    Deborah McCormack, Head of Training & Development

    McGrigors

  • A good balance of interaction and listening. Very enjoyable.

    Teresa Piacentini, Marketing Consultant

    Frasia Wright Associates

  • Positively Legal offers a challenging, dynamic, business – focused, practical perspective on the job of providing effective, commercial legal advice and know-how to commercial organisations. Positively Legal has met the objectives set to a consistently high standard, responds well to feed-back and delivers in a punchy style that makes sure you get the point!

    Andrew Gallagher, Deputy Legal Director

    BAE SYSTEMS plc

  • A thought provoking and highly entertaining presentation delivered at our annual conference.

    Peter Jackson, Managing Partner

    Hill Dickinson LLP

  • Positively Legal undertook a confidential client feedback survey for us in 2004. This provided us with a unique insight into how our clients perceive our services and enabled us to implement changes which made a real difference. The results of the survey were used as the highlight of a whole staff training day on quality management. I can honestly say that Positively Legal's professional and insightful approach, based on a unique understanding of the lawyer-client relationship, helped us greatly to strengthen relationships with our client base with a direct impact on the bottom line. I would have no hesitation in recommending them to other professional services firms.

    Mark Johnson, Managing Director

    TPPlaw