5-September 2010

Our customer-focused approach, combined with knowledge, experience and enthusiasm, ensures that Positively Legal® delivers results.

We have proven expertise in improving capability and performance for law firms and individuals in the following areas - strategy, leadership, performance management, sales / business development, client awareness, service delivery, and business acumen.

Strategy, Leadership and Performance Management

Positively Legal®'s techniques will enable you to focus on -

  • establishing the key issues facing your firm
  • developing a strategy
  • effective leadership
  • business planning
  • implementation
  • performance management, including partner appraisal

Sales / Business Development

Selling is difficult for law firms, but changing market dynamics mean that performance improvement is essential. We work with lawyers and support staff to increase confidence, motivation, performance and results.

  • approach and mindset
  • sales techniques - differentiation, selling the price, closing the deal
  • internal markets - cross selling
  • external market profile
  • written tenders
  • pitching
  • repeat business
  • Positively Legal® Business Development Toolkit.

Live bids - we can provide expert assistance to you in preparing and submitting tender responses. We will generate innovative ideas and solutions in relation to your engagement strategy with the client, your internal processes, the content of the tender, and your oral pitch. Our clients have achieved an excellent success rate in tenders in which Positively Legal® has been involved.

Client Awareness and Service Delivery

By giving real focus to understanding clients, law firms improve relationships and service delivery, keeping existing clients satisfied (or even delighted!) and increasing the potential to attract new clients.

  • relationship development and management
  • the client environment
  • what do clients really want?
  • effective communication
  • the supply contract
  • price
  • client surveys
  • Virtual IHL®

In house lawyers - a specialist client category. Positively Legal® has developed IHLegal®, a business model which provides unique insight into the role, deliverables and challenges of in house lawyers, helping you to develop relationships and provide them with solutions.

Business Acumen

It is critical for the ongoing success of the law firm that senior lawyers, particularly at associate and junior partner level, develop as businesspeople rather than just good technicians.

  • understanding businesses and businesspeople
  • Positively Legal® - Critical Success Factors survey
  • taking responsibility for leadership, management and business development
  • teambuilding
  • communication